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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Our big screen TV has started having a line about 6" down

Customer Question

Our big screen TV has started having a line about 6" down the middle of the screen the cable Co said it was our TV, not the cable. Can you tell me what's wrong?
Submitted: 1 year ago.
Category: TV
Expert:  Aric replied 1 year ago.

Hello, I need to know what COLOR this line is.

Also, grab the original Samsung remote (not the cable remote) and press MENU. Does the TV's MENU appear over this line, or does the line appear over the MENU?

Expert:  Aric replied 1 year ago.

Do you need assistance with this?