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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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70 inches aquos tv goes black every few minutes 2 to 4

Customer Question

70 inches aquos tv goes black every few minutes for about 2 to 4 seconds,why? sound stays on. and some times it does not do it.
Submitted: 1 year ago.
Category: TV
Expert:  Aric replied 1 year ago.

Hello, What receiver are you referring to that you replaced- an AV/home theater receiver?

Also what is the model number off the back of the Sharp?

Have you replaced your HDMI cables yet?

When the TV screen goes black if you grab the ORIGINAL Sharp remote and press MENU- will the MENU display yes or no?

Customer: replied 1 year ago.
home theater receiver. model #LC-70ud27u. no have not replaced hdmi cables.
Also i'm using control 4 remote.
Expert:  Aric replied 1 year ago.

I need you to grab the ORIGINAL Sharp remote, and when the screen goes black press MENU- this is how we determine if the root cause is the TV or the cabling. This is very important. The screen must go BLACK when you press MENU. Let me know.