Have TV Questions? Ask a TV Technician
Hi , I`m Jack Perhaps I can help you with this problem but first i would have a few questions so could you please send me a reply when you see this ?
How and when did you get that message , are you doing a firmware upgrade or something of the sort ?
This is rather odd , is this tv connected to a network or wifi ?
Can you give me a minute ?
Sorry this took a while .
Right now the fact that you don`t have the remote does not help but if you press the power button directly on the tv , does it work ?
O.k and when you pull out the power cord and plug it back , does it come back on by itself ?
How about the other buttons on the front of the tv , do they have any effect ?
This is not good , how do you usually operate the tv if you have no remote , with the buttons on it or perhaps the cable company remote ?
O.k and does the direct tv remote have any effect on the tv ?
Right now the only thing I can see that could help beside replacing the main board for a failed firmware upgrade would be to try the functions the tv is asking for (power and exit) on the TV's original remote.
You can get that remote at the link below for $20 ;
If the tv does not respond to anything now then a new main board would certainly fix that but I would suggest trying a new original remote before anything else.
That remote will come in handy later on anyway .
If the new remote doesn`t do the trick then you are at the main board replacement option .
This main board cost some $110 depending on where you buy it and if you want to look into replacing it yourself then I will find it for you and help you along but if that is not your cup of tea so to speak then to have this repaired at home could cost you around $250 to $300 parts included and perhaps $50 less if you take it to the shop yourself .
If you need to find repair shops near you then look at the links below and enter your zip code ;www.tvrepairpros.comOr this one;http://www.tvrepairman.com
This will give you a list of repair shops in your area.You could give a call to different shops in your area to get an idea of their rates , it pays to shop around.
If that answers your question please do not forget to rate by clicking on the 5-star icon at the top, then click on Submit so i get paid for my time helping you .Also note that it will not close this post , you can come back here at any time if you have questions. Thank you
No problem then
If you don`t have any more questions for now then please do take the time to rate my answer by clicking on the 5-star icon at the top, then click on Submit , this is how I make a living and that rating gets me paid for my time.Also note that it will not close this post , you can come back here at any time if you have questions.Thanks for understanding .