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Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
I would disagree with that assessment - if you are still getting sound, the tcon would not be a likely cause of that.
Is the screen still lit/glowing?
Well we aren't done yet, I was just beginning the conversation and the dialogue is open still.
Would you like the main board part number? That is what I'd replace.
I'm not on site though, if he actually did diagnostics with a meter and found a short in the tcon causing shutdown, that could (rarely) result in no pic/sound.
Let me know which you'd like.
I can't see billing info, but it looks like you agreed to $38 paid to the site.
I can't see anything pertaining to billing, we're all independent techs here. You can go to the Account link at the top of the page, then to membership to check/change any monthly plan you may be on.
Main (repair kit, board no longer available): http://bit.ly/1YEuMfk
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