Customer: Hi ***** *****, Scott here. I have a 7 year old Aquos 50" LCD
and it stopped recognizing the HDMI
and Coax inputs. It only now works on component video and not well - picture is distorted and no sound. I've eliminated any issues with the set top box
and cables by plugging them into other TVs in the house. not sure how to proceed.
JA: Thanks. Can you give me any more details about your issue?
Customer: We have AT&T Uverse and have verified the coax cable in is working. The picture that shows up in component input mode is blue, and displays at 480p, not the 720 or 1080 we would expect. There is no audio.
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to TV Experts (you only pay if satisfied). There are a couple customers ahead of you. We can help you for less if you're not in a rush. Are you willing to wait a bit?
Customer: i can wait. we're wondering if the TV has maxed out the number of hours of use.
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.