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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 13743
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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My Samsung smart tv (only 2 years old) keeps cutting out - I

Customer Question

My Samsung smart tv (only 2 years old) keeps cutting out - I have to keep hitting power off and on every couple minutes. I have checked cable cord to make sure is tightly connected
Submitted: 1 year ago.
Category: TV
Expert:  Anthony_Infotech replied 1 year ago.

Hello

Welcome

Its a bad firmware release by samsung, there has been an epidemic of failure (we have been dealing with this issue all day) you need to contact samsung either via the site www.samsung.com or this number 1-800-SAMSUNG

Samsung will release another patch version to correct the mess they made of the upgrade I just dont know when at present

Let me know if you need more help

Please consider rating the answer positively thank you there will be a rating band with this post, rating me positively enables me to receive credit from the site, thank you, ***** ***** will remain open and stay open as long as you need it, if you have any concerns please just let me know and I will answer any queries you have

Many Thanks

Anthony

Expert:  Anthony_Infotech replied 1 year ago.

Could you please rate the answer positively by filling in the rating bar of stars that comes with this post thank you, ***** ***** the only way I receive credit from the site thanks again

Anthony