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Hello , my name is JackPerhaps I can help you with this problem but first i would have a few questions so could you please send me a reply when you see this ?
Hello again , sorry but just saw your reply
Do you have the TV's original remote ?
Can you operate the tv with the buttons directly on it ?
O.k then is the tv asking for a pin or password ***** you try to operate it ?
Do you mean that you cannot open the TV's menu ?
O.k then doesn`t look good for that TV's main board I can tell you that , I mean if you cannot open the menu even with the buttons directly on it then there is not much to be done in there .
This tv does have channel locks and game lock for parental control but it does not have the TV's control panel lock out option so those buttons on the tv cannot be locked and should operate