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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Vizio video goes black after 10-20 minutes audio OKAY. Off

Customer Question

Vizio video goes black after 10-20 minutes audio OKAY. Off for a while then it will work for another few minutes. Suggestions appreciated. I'm not afraid to take it apart.
Submitted: 1 year ago.
Category: TV
Expert:  Shahid replied 1 year ago.

Hello, my name is ***** ***** I'll assist you. I need additional info to troubleshoot the issue.

- Please press Menu button on TV or its remote while having no picture on screen, does menu option graphics appear?

- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?

Thanks.