Facing TV Problems? Ask a TV Technician.
Hello, my name is ***** ***** I'll assist you. I need additional info to troubleshoot the issue.
- While screen lights up, does it display picture or graphics?
- How old is the TV and how long it have had the problem?
- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?
OK, so TV displays GVA logo screen then screen goes blank, no menu graphics appear if press volume or menu button, is this correct?
OK - Have you tried to unplug TV power cord from wall outlet for 10 minutes to reset, replug back in and check?If not yet, can you try it now and reply back with the result?
OK, I'm opting out to repost this question to other experts.