Have TV Questions? Ask a TV Technician
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Your location (on this site) indicates US. Are you saying you are in SA?You will need the original remote ideally. Some universal remotes can access the menu, but only the high end (expensive) models, the basic ones rarely work for anything more than power/volume.
You can get a replacement remote from: