How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

I recently signed up with and now I am having trouble with

Customer Question

I recently signed up with Cox and now I am having trouble with both my TV's. One will not come on at all and the other will not change stations or can bring in HD.
Submitted: 1 year ago.
Category: TV
Expert:  Aric replied 1 year ago.

Hello, Please elaborate on "One will not come on at all"- are you saying the TV physically won't power up?

On the second one, you're saying the Cox provided remote won't change channels?

Please postback with specifics so we can proceed.

Expert:  Aric replied 1 year ago.

Do you need assistance with this?