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Aric
Aric, Technician
Category: TV
Satisfied Customers: 41954
Experience:  15+ years in the field. Owner of AV Installation, OEM and Repair company
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Looking out port on back of my tv

Customer Question

Looking for optical out port on back of my tv
Submitted: 1 year ago.
Category: TV
Expert:  Jack replied 1 year ago.

Hello , my name is Jack
Perhaps I can help you with this problem

Expert:  Jack replied 1 year ago.

The optical audio out on this tv is not at the lower back but on the left rear side just below HDMI 2

Customer: replied 1 year ago.
No there is nothing below the hdmi 2 which is on the back of the tv
Customer: replied 1 year ago.
No, there is nothing below the HDMI2 which is located on the back.
Expert:  Jack replied 1 year ago.

This is odd , it looks like there are 2 versions of that model .

Expert:  Jack replied 1 year ago.

Can you see a VGA computer input on yours ?

Expert:  Jack replied 1 year ago.

That would be just above the component input at the back ?

Customer: replied 1 year ago.
No
Expert:  Jack replied 1 year ago.

This is crazy , the manual I have is talking about connecting sound bars to the tv and/or turning the TV's internal speakers off but it has no audio outputs whatsoever and then I see a main board for this that has analog audio out and computer vga in .

Sorry but this baffles me and I will opt out !

Expert:  Jack replied 1 year ago.

You don`t have to do anything , your question will be reposted for other techs. to see and jump in.
DO NOT rate or it will hinder the repost .
Just stand by and someone should be with you shortly .

Expert:  Aric replied 1 year ago.

Hello, Aric here- a different Expert. This TV only uses HDMI ARC for connecting external audio equipment- OR the headphone jack. Do you see one of the HDMI ports labeled "ARC" (should be HDMI 1)? Let me know. A different type of converter is needed.

Expert:  Aric replied 1 year ago.

Your TV has a Headphone post on the back of it- t has a picture of a set of headphones. It's an 1/8" stereo jack. Do you see that one as well please?

Expert:  Aric replied 1 year ago.

Do you need further assistance with this?
If not, could you please click the 5 STAR RATING, at the top of the page for my efforts? It is my livelihood and you can follow up at any time if needed.

Customer: replied 1 year ago.
I am trying to connect a Sennheiser 840 (tv earphones) to this tv. If I just connect it to audio red/white as the instructions say, there is no sound coming through the earphones. When I connect them to an older TV's audio out, they work. So, I purchased an optical/coax digital to analog converter with a digital optical audio cable. This is when I got in trouble as the converter has an optical in which is to be connected to the optical out, but no optical out. If I connect the sennheiser to the earphone port sound does come through the earphones but then there is no sound on the tv for others to listen.
Expert:  Aric replied 1 year ago.

I don't need to see the entire question- I know there are no red and white audio OUTS on the TV (those are Input), and there is also no Optical port on this TV. As I explained above there is an 1/8" Headphone jack (which mutes the speakers when plugged into), and also an HDMI ARC (audio return channel) jack.

The thing with optical- EVEN if the TV did have it- it ALSO shuts off the TV's internal speakers since you need to shut them off in order to activate the optical jack.

So you need to try to do something different- like connecting the headphones to the cable box red and white jacks in order to get sound from both tv speakers and the headphones.

Expert:  Aric replied 1 year ago.

The only two audio ports on this TV are HDMI ARC, and the headphone jack.

Customer: replied 1 year ago.
We don't have a cable box, we have direct tv and the dvr in not located behind this tv.
Expert:  Aric replied 1 year ago.

Okay, then you have no options on this TV that will give you both TV speaker sound and headphone sound unfortunately. HDMI ARC works with an adapter- but shuts the TV speakers off when it use, and the headphone port (as you know) is a self-muting port. Sorry for the bad news on this one.

Expert:  Aric replied 1 year ago.

Do you need further assistance with this?