Facing TV Problems? Ask a TV Technician.
Hello, First- the screen staying black and not turning on has nothing to do with the sensor in the TV. There's one sensor and that is the remote sensor- which ONLY affects the remote but the TV buttons will still work as they should.
So please elaborate on what the TV is doing. When you press power on the set- does the Vizio welcome screen show up please?
Also, does the set still have sound?
Do you need assistance here?
Please just reply back on this page. The site charges you extra for a phone call.
Was the lady that you spoke to referring to the "LED inverter" in the set? This part causes the screen to remain black.