Facing TV Problems? Ask a TV Technician.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
When you turn the tv and roku on, are you seeing the roku "home" screen with the various apps showing? Or do you just get a blank screen?
What I am asking is if you can see the main roku screen, which should come up with a list of various available channels (apps), such as netflix, amazon, hulu, etc?If not, please tell me specifically what you do see?