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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 13717
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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I cant turn off close captioning on my sony. the CC button

Customer Question

I cant turn off close captioning on my sony. the CC button does not do anything when I change it. I am connected thru my cable box
Submitted: 1 year ago.
Category: TV
Expert:  Anthony_Infotech replied 1 year ago.

Hello

Welcome

First, reboot the Cable/SAT box by disconnecting it from power for 10 seconds and plugging it back in. Upon rebooting, if the screen aspect is still incorrect, then look for the following buttons on the Cable/SAT remote:

Aspect
Zoom
HD Zoom
Ratio
(#) symbol under the 9 key

Find any buttons with those labels and use them to attempt to correct the picture size. Let me know what happens.

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Many Thanks

Anthony