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Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 20379
Experience:  Custom home theater installer, authorized dealer top brands.
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I have a 3D BluRay model HT-C6930W,It dosenot play the Newer

Customer Question

I have a 3D BluRay model HT-C6930W,It dosenot play the Newer 3D BluRay disk. IS there anything that be done so it plays the newer disk
Submitted: 1 year ago.
Category: TV
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Expert:  Nathan replied 1 year ago.

There are a few possible causes of this, and ultimately some titles or discs from certain studios may never be fully compatible.

What you can do however is to update the firmware on the player.

Click here for:
INSTRUCTIONS
UPDATE FILE

Expert:  Nathan replied 1 year ago.

If you have any other questions, just let me know. Otherwise, please do remember to rate my service prior to logging off, hopefully I have earned an “excellent”. I also invite you to contact me directly with any future support needs at http://bit.ly/1e81djv

Thank you, ***** ***** a good day,

Nathan