Have TV Questions? Ask a TV Technician
Hello there and welcome to Just Answer. My name is ***** ***** I will be assisting you today. I am an engineer with over 30 years of electrical and electronic training, repair and installation experience. I will try and answer your question accurately and precisely so that we can get you on your way.
I need to gather some more information from you in order to help. YOu have an XFInity X1 cable box. What other components comprise your system? FOr example, are you using a sound bar or some kind of external audio system? What is the make and model of your TV? Knowing this will help me to help you.
I'm here. Please give me a second as this conversation is from two weeks ago.
How do you have it connected right now? Is the sound system working for TV sound from the cable box?
No. We need to connect the DVD player to the TV.
Do you know if your Aiwa sound system has an optical input? If you are not sure, give me the model number.Thanks.
That is a subwoofer and two speakers - correct? Do you have the cable box or the TV connected to that subwoofer?
I responded to your original question on 11/18 in under 4 minutes. You then took about 12 days to get back to me. I then chatted with you yesterday asking you questions and you disappeared for 20 hours. So I'm not quite sure what you are expecting.
Im going to let someone else work with you. Have a great day.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Would you still like assistance with this?If so, I'd be happy to help. Based on the communication record here and speed expectations, the chat format will not be the best method. We can talk by phone and I can guide you through the connections, if you'd like help.