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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Panasonic tcp50x1 plasma has no picture or sound...10 blink

Customer Question

Panasonic tcp50x1 plasma has no picture or sound...10 blink code...
Submitted: 1 year ago.
Category: TV
Expert:  Shahid replied 1 year ago.

Hello, my name is ***** ***** I'll assist you. I need additional info to troubleshoot the issue.

- How old is the TV and how long it have had the problem?

- Do you have multimeter and can check volts inside TV if want to repair it yourself OR want diagnosis and approx cost on repair info?

Thanks.

Customer: replied 1 year ago.
Want to repair self...2009 is year..
Customer: replied 1 year ago.
The main power board is a w9710...is there a high temp link on the transformer
Expert:  Shahid replied 1 year ago.

OK, following are possible cause of 10 blinks error code..

A. Missing/Shorted F_15V.
B. Shorted Vsus volts.
C. Missing/Shorted SUB5V, SUB9V, BT30V.
D. Possibly SU and SD boards defective.

E. A or P boards defective.

Now unplug the TV power cord. Measure the resistance between pin 1 of P2/SS2 board or P11/SS11 board (Vsus) and ground.

Is there a short circuit or you get low/zero ohms reading?

Customer: replied 1 year ago.
We need to know where on the schematic the p2 and p11 boards are...our boards have labelsmainw9710...sc, su, sd2, c1, c2 and ss
Expert:  Shahid replied 1 year ago.

pin 1 of P2/SS2 or P11/SS11 are connector numbers of SC and SS board.

Customer: replied 1 year ago.
Those numbers are not on our boards...can you send photo of schematic pointing it out?
Expert:  Shahid replied 1 year ago.

Please find 3 attached pictures where connectors are marked with red arrow.

Customer: replied 1 year ago.
Ok so found pin 1 of p2 and p11...board is disconnected and out of tv...is pin 3 the ground?..or what do I ground to?
Expert:  Shahid replied 1 year ago.

Please use metal frame/ chassis of TV if board is still mounted and if board is removed then use board ground pin that would be next pin of connector.

Customer: replied 1 year ago.
Thank you but we are not satisfied...we are not authorizing the $23 charge...
Expert:  Shahid replied 1 year ago.

OK, I'm opting out.