Have TV Questions? Ask a TV Technician
Is there am INPUT button ON THE SET ITSELF?
Sorry about that your question has only just come to me on that reply you just sent
Yes the source IS the input button, please get the box on and running and slowly press the source button one second a time and let me know if the box comes through
OK is there a power-light lit on the front of the set as though the set is ON?
If so if you press the menu button of the sets own remote control does the menu come up please?
Or the menu on the set itself
Hello, my name is ***** ***** I'll assist you. I need additional info to troubleshoot the issue.
- Is Tv screen glowing at all and display any thing/ graphics?
- Does any thing appear when touch volume or menu button on TV itself?
OK, screen stays black means TV is Off or defective.
A working TV will at least show 'no-signal' message or volume bar will appear when touch volume buttons or menu screen will come up when touch menu button on TV.
We need to troubleshoot the issue in TV so does power indicator light on TV lit or blink when touch power or channel button on TV?
OK, have you tried to unplug TV power cord from wall outlet for 10 minutes to reset, replug back in, turn the TV On and check if any graphics appear on screen?
It seems touch button control board in your TV isn't working that is why TV doesn't power up when touch power button on TV itself. Since your TV had power On with remote that means it will work if you get Samsung remote for it, required Samsung original remote is available at following Samsung Parts link with part number BN59-01041A..
and following Amazon supplier offers the same remote on less price..
I trust my input will help you out. Please feel free to respond if you have any additional questions.A positive rating to answer would be greatly appreciated, please click on 5 star on this page then click submit/finish button so I can get credit on website for my work. Regards,Shahid.
Sure, hopefully it will work to power up the TV. Please feel free to respond if you have any additional questions.A positive rating to answer would be greatly appreciated, please click on 5 star on this page then click submit/finish button so I can get credit on website for my work. Regards,Shahid.
I wanted to briefly follow up with you and see how the info worked, and see if that accomplished what you were looking to do!
Please reply back here if there is additional questions.