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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 13919
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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I have LG50pq30-ua plasma tv that I have had -6 years that

Customer Question

I have LG50pq30-ua plasma tv that I have had for 5-6 years that has beautiful picture and no problem ever. 2 weeks ago turned on tv and heard cracking sound and tv will not turn-on at all. no power,no lights , nothing. found 1 bad fuse and replaced, same thing, ordered repair kit and replaced (2) look like capasitors ( 3 prongs). still no power at all when press power sw. I am referring to the power supply board.
Submitted: 1 year ago.
Category: TV
Expert:  Anthony_Infotech replied 1 year ago.

Hello

Welcome

Was the cracking you heard loud?before the set failed

Anthony

Customer: replied 1 year ago.
like sqeezing a emty water bottle 1second
Customer: replied 1 year ago.
are u there
Expert:  Anthony_Infotech replied 1 year ago.

That is likely to be the panel arcing

Expert:  Anthony_Infotech replied 1 year ago.

The panel arcing will damage the power and other boards

Customer: replied 1 year ago.
the panen ,what panel
Expert:  Anthony_Infotech replied 1 year ago.

I do not think its a good option to continue with repairs on this set, the panel is not replaceable due to costs, the panel is the display screen

Customer: replied 1 year ago.
what panel are u talking about
Expert:  Anthony_Infotech replied 1 year ago.

There are high voltages on the panel and if it arcs or it may even have a crack it will damage scan and powerboard as a result of the arcing sorry for dismal news here

Expert:  Anthony_Infotech replied 1 year ago.

The screen

Expert:  Anthony_Infotech replied 1 year ago.

The display screen is the panel plasma panel

Expert:  Anthony_Infotech replied 1 year ago.

Fitting boards is not the answer it may even get the set back on again until the panel arcs again and damages the boards

Customer: replied 1 year ago.
you are feeding me bullshit in I am contacting pay pal now
Expert:  Anthony_Infotech replied 1 year ago.

lol why would I do that?

Expert:  Anthony_Infotech replied 1 year ago.

OK what do you think is causing the crack?

Expert:  Anthony_Infotech replied 1 year ago.

I deal with fla panel TV all day do you?

Expert:  Anthony_Infotech replied 1 year ago.

Take it or leave it that is your issue

Customer: replied 1 year ago.
because ive been investigating this for 2 weeks and everone recominds powerboaed power supply
Expert:  Anthony_Infotech replied 1 year ago.

And have been since its inception in 2005 so that is 10 years experience, I could tell you to swap power and scan boards but its not the underlying cause

Expert:  Anthony_Infotech replied 1 year ago.

The underlying cause is an intermittent arcing panel have a look around the sides to see if you can see any cracks

Expert:  Anthony_Infotech replied 1 year ago.

Not conclusive however

Customer: replied 1 year ago.
there are no cracks. no damage,
Expert:  Anthony_Infotech replied 1 year ago.

You are not going to take on board what I am saying so its your call with it

Customer: replied 1 year ago.
I don't think you have a clue, but if you get my money you will refund it to pay-pal and consider yourself on blast
Customer: replied 1 year ago.
scam artist
Customer: replied 1 year ago.
Anthony
Customer: replied 1 year ago.
I no longer want to deal with you or the site, you all have got me for the last time. by the way ,you will here from my people soon, and it will not takje 24 hours!!!!!