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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I tried the reset (tv on, hold up arrow, power button on

Customer Question

I tried the reset (tv on, hold up arrow, power button on side panel) still no picture, sound or menu
Submitted: 1 year ago.
Category: TV
Expert:  Jack replied 1 year ago.

Hello , my name is Jack
Perhaps I can help you with this problem but first i would have a few questions so could you please send me a reply when you see this ?

Customer: replied 1 year ago.
Hi Jack
I had to reset my computer, while I was waiting, I turned the TV on and off and on and now I'm back in business. The reset worked after all! I would just like to ensure that my Mastercard won't be charged.
Expert:  Jack replied 1 year ago.

sorry but not privy to billing , just the repairman here , use the link below;

http://ww2.justanswer.com/help/how-can-i-request-refund-hl

Expert:  Jack replied 1 year ago.

Glad to hear it works by the way , maybe next time