Facing TV Problems? Ask a TV Technician.
Hello, my name is ***** ***** I'll assist you. I need additional info to troubleshoot the issue.
- Can you please get me the model number written on back of TV?- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?
- How old is the TV and how long it have had the problem?
Thanks for the info. Have you tried to unplug TV and cable box power cords from wall outlet for 10 minutes to reset, replug back in and check?If not yet, can you try it now?
If it doesn't fix the problem then it would be hardware related failure in TV and either power supply board or backlight inverter board would be causing the issue, it needs further troubleshooting inside TV with multimeter to determine what board is defective to replace and will help to resolve the issue. Please check with following board supplier to get required replacement board..
If you are not comfortable working on it yourself then you may please use following link to get list of TV repair shops in area which will help to get repair quote...http://www.tvrepairpros.com/I trust my input will help you out to make decision about this old TV repair or invest that amount on new TV. Please feel free to respond if you have any additional questions.A positive rating to answer would be greatly appreciated, please click on 5 star on this page then click submit/finish button so I can get credit on website for my work. Regards,Shahid.
Hi, do you need any further assistance with it?
I wanted to briefly follow up with you and see how the info worked, and see if that accomplished what you were looking to do!
Please reply back here if there is additional questions.