Have TV Questions? Ask a TV Technician
Hello , my name is JackPerhaps I can help you with this problem but first i would have a few questions like did you get the remote with it so could you please send me a reply when you see this ?
I will give you your answer and I will trust that you will rate me positively as I know its the correct answer.
Press and hold VOLUME DOWN on the front of the TV and press the 0 button on the remote control ( any remote that will operate the tv like a universal if you don`t have the original) simultaneously.
Select the LOCK mode, then enter a new password. like 0000 or turn off the lock and your done .
You can see this in the owners manual that you can download at the link below;
please do not forget to rate by clicking on the 5-star icon at the top, then click on Submit so i get paid for my time helping you .