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Joel
Joel, Handyman/Handywoman
Category: TV
Satisfied Customers: 29
Experience:  Security Engineer
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I own a 48 inch Samsung TV MODEL PS42C451B2DXXY SERIAL

Customer Question

I own a 48 inch Samsung TV
MODEL PS42C451B2DXXY
SERIAL MDET3MTZ2200086A
VERSION NY01
I recently moved home and when I connected it and press the Source button it gives me an option for TV or PC but the AV option for the DVD/VHS player is in grey and when I click on it it says
''This source is not connected. Please check connection again'' what do I do? Cheers, ***** *****
Submitted: 1 year ago.
Category: TV
Customer: replied 1 year ago.
Thanks
Expert:  Joel replied 1 year ago.

Hi Andrew and Welcome. I'm Joel and I look forward to assisting you today with your question. What is the connection your using? Is it HDMI? Have you tried trying another HDMI input, switching and trying a different HDMI cable?

Customer: replied 1 year ago.
Hi Joel I have no idea what this means how do I find out? It wored fine in my old home but nothing has changed as far as controls or cables. Cheers, Andrew
Expert:  Joel replied 1 year ago.

No worries Andrew. What is the port called on your DVD player that the cable is connected to?

Customer: replied 1 year ago.
Great stuff Joel fixed and yes I am satisfied. Many thanks. Cheers,Andrew
Expert:  Joel replied 1 year ago.

Thanks Andrew, please feel free to rate my service today and if theres anything else I can assist with let me know, regards Joel

Customer: replied 1 year ago.
10/10 Andrew
Expert:  Joel replied 1 year ago.

Rate via the star rating on the side image with 5 stars I think, again let me know theres anything else I can assist with, cheers Joel