Facing TV Problems? Ask a TV Technician.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
As an initial step, can you please try unplugging power to the dish box for this tv, for 60+ seconds to reboot.
Most of the time that will clear it up.
If not, please detail the specific connections used between each component here, and I'll advise further on options.
I'll also need the model of the sound bar.