Facing TV Problems? Ask a TV Technician.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Can you tell me the full model number of the tv?
We can certainly continue here, but I can't help if you don't provide the necessary details.
I would need to know, at a minimum, the model number of the tv.
I'm right here, but I need more than a few seconds to receive your messages and reply back. That is why a call can be beneficial. We can do the chat, but I need you to reply with the model number of the tv and what is connected to it (cable/satellite box, dvd, etc). Does it happen on all inputs/sources?
I can't help without some of that basic detail unfortunately. Nor can I do anything with your account or billing.
You've already paid the full agreed upon fee to correspond with me, per the terms you agreed to.
I am an independent technician and I've spent my personal time, unpaid, in a good faith effort to assist with the question for which you solicited my services.
If you'd like to post back with those details later, we can pick this up tonight or tomorrow if you'd like.