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When the pic goes out if you press the menu button of the sets own remote control does the menu come up or not please?
You have a problem with one of the boards inside the set likely to be power-board but visual and meter checks are needed to verify this beginning with the visual check are you able to do work yourself with the set?I will be happy to provide all the necessary info for that, ultimately it may mean replacement of a board.
Let me know please
The logic board is unlikely to be causing the problem, what needs to be done first is for all the ribbon leads removed and re-seated then try the set again we move on from there with a visual check of the power-board let me know, reseating means removing the leads and reinserting
I don't want you to check any test points please let me know when you have completed task1 we move on from there any mistakes or not complete and it will backfire this procedure, tomorrow will be fine thanks
Hi and welcome to JustAnswer,Thank you for the question and your patience. Should you still need assistance for information purposes only...Initially, proposed preliminary tries (if have not been done):
A friendly reminder; voltage measurements by its very nature requires that the Samsung be plugged in and therefore LIVE! Please exercise due care and caution.