How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

I have no picture i my 45 inch tube tv

Customer Question

i have no picture i my 45 inch tube tv
Submitted: 1 year ago.
Category: TV
Expert:  Shahid replied 1 year ago.

Hello, I'm Shahid and will be happy to assist you. I need additional info to troubleshoot the issue.
- Can you please get me the model number written on back of TV?
- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?

- Does TV screen show anything/ light when turn On TV?

- Do you get program sound from TV speakers?

Thanks.

Expert:  Shahid replied 1 year ago.

Please reply here for requested info and do not open fresh question as it would cost you more money.

Thanks.

Customer: replied 1 year ago.
model cs4ofx
dish dvr
no
no
Expert:  Shahid replied 1 year ago.

There are few numbers missing in TV model number info, it could be like CS-40505 or CS-35305 etc so please recheck.

Customer: replied 1 year ago.
i am not happy
goodbye
Expert:  Shahid replied 1 year ago.

Well, without TV model number I can't get related manual for troubleshooting purpose.

Thanks.