Facing TV Problems? Ask a TV Technician.
Hello, I'm Shahid and will be happy to assist you. I need additional info to troubleshoot the issue.
- Have you tried to unplug TV and cable box power cords from wall outlet for 10 minutes to reset, replug back in and check?If not yet, can you try it now and reply back with the result?
I wish I could have such buttons, just switch Off the wall socket button where TV and cable box power cords are plugged into will work as well for this test.
How long the box been replugged?
OK, and how long it has been replugged back in?
Do you still get numbers on box and no picture on TV?
This is odd, I'm out of ideas what it could be so let me send this question to all experts on this website and hopefully some one will soon respond, it may take bit longer time so please wait that response.
I'm opting out now as I need to go offline now.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
I've sent an optional phone support offer as well. If you prefer we can continue here in the chat format, just let me know if you'd still like help with this.