Have TV Questions? Ask a TV Technician
Hello, Do you mean 4:3?
Also what are you viewing from on the set- is it a cable/SAT box, or?
Cable "BOX" please? Or just cable- no box. It matters.
What remote do you use to change channels?
First, reboot the Cable/SAT box by disconnecting it from power for 10 seconds and plugging it back in. Upon rebooting, if the screen aspect is still incorrect, then look for the following buttons on the Cable/SAT remote:
AspectZoomHD ZoomRatio(#) symbol under the 9 key
Find any buttons with those labels and use them to attempt to correct the picture size. Let me know what happens.
If you need further assistance let me know. Please do not forget to click the 5 STAR RATING, at the top of the page for my efforts. It is my livelihood and you can follow up at any time if needed.
Do you need further assistance with this?