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Richard
Richard, Technician
Category: TV
Satisfied Customers: 31329
Experience:  Avid TV Technician
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My Logitech harmony 700 is frozen on screen prompt "press

Customer Question

My Logitech harmony 700 is frozen on screen prompt "press watch TV now"
Submitted: 1 year ago.
Category: TV
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you try to reboot it please which wipes it and returns it to new.

To do this

  1. Press and hold both the Menu button (located above Channel Up) and the Off button for approximately 20 seconds. You will see a remote with a circular arrow.
  2. Sign in to your account on myharmony.com.
  3. Connect the remote to your computer using the supplied USB cable.
  4. Select your remote from the remote gallery.
  5. Follow the on screen prompts to restore your remotes firmware and settings.

Tell me if after doing this it then functions please.