Have TV Questions? Ask a TV Technician
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Go into the vizio setup menu and set the audio output format to pcm/stereo.
If that doesn't work, go into the netflix app, just after you open a movie/show, and on the title page under options (subtitles, captions, etc) make the same adjustment there.