Have TV Questions? Ask a TV Technician
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Can you please give me the complete model number (those are specs/features, none are the model) of the tv?Does this issue happen with all sources/inputs (cable, dvd, game, apps, etc)?If you bring up the vizio on screen setup menu, is that discolored as well?
Ideally if you can send me a photo of the screen, I can get a better idea of the problem.