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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My tv is 4 years old and only has the color to it. Help

Customer Question

My tv is 4 years old and only has the green color to it. Help
Submitted: 1 year ago.
Category: TV
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

What is the full model number of the tv?
Does this happen with all sources/inputs?
If you bring up the dynex on screen setup menu, is that discolored as well?

Customer: replied 1 year ago.
Ex-L42-10A
Expert:  Nathan replied 1 year ago.

I have attempted to accept your call request, but it failed on your end. You may need to increase your deposit first.