Have TV Questions? Ask a TV Technician
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
What is the full model number of the tv?Please tell me exactly what lights are coming on, what color, and any pattern to them.
Do you see any pattern to the flashing ? How many times does the yellow and then the red blink?
No this is not a lamp issue.
There is an internal circuit failure. I'm trying to get a specific pattern from you to give you a better idea of the problem.
Unplug power to the tv for 10 seconds, then plug back in, and watch the light carefully. Count how many red flashes, then how many yellow. It will pause, then repeat the pattern.For example it may blink 3 times then 2 times, meaning a "32" code.
Again though it should be flashing in a specific pattern. a certain number of red, then yellow, pause, repeat.
Are you not seeing anything like that?
Can you hold the power button down for 10 seconds to reboot, then watch again
Are you sure it was green then yellow? It should be red then yellow.,
None of the indications you are seeing at this point are consistent with any specific error, it is just random behavior.
Unplug power for a few minutes, plug in, press and hold power button 10 seconds.
Watch the lights again carefully. We're looking for a pattern of red blinks then yellow blinks.