How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

I have a samsung 48' curved tv. i turned it on and an update

Customer Question

i have a samsung 48' curved tv. i turned it on and an update was automatically downloaded and installed. now, the picture is fine on the left and darker on the right split evenly down the middle. i've run the picture test and got nothing. any thoughts?
Submitted: 1 year ago.
Category: TV
Expert:  Anthony_Infotech replied 1 year ago.

Hello

Welcome

I will need the full model number please found on the back of the set?

How old is the set please?

And you are sure this happened immediately after a software upgrade?

Anthony

Expert:  Anthony_Infotech replied 1 year ago.

Do you still need help with this please?

Anthony