Have TV Questions? Ask a TV Technician
I will need the model number please found on the back of the set?
Do you have sound?
OK if you press the menu button of the sets own remote control does the menu come up please?
Can you see any light even a glimmer on the screen?
These questions I am asking may be annoying to you however they need to be asked to help with the diagnosis there are about 10 different things that can cause these same symptoms and rather like going to the doctor with a sore throat everything has to be checked