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Hello, I'm Shahid and will be happy to assist you. It needs to get error code from TV through following procedure that will help to understand what is causing the problem.
Please press the TV front panel ACTIVITY + CH Down buttons at the same time and hold for 5 seconds. The STATUS LED will then flash denoting a two digit code.
Example: If the Error Code is “23”, the LED will flash two times, pause, and then flash three times.
Do you get any error code?