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Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 9465
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
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I can't get my cable tv on my Toshiba tv. I t something on

Customer Question

I can't get my cable tv on my Toshiba tv. I hit something on remote by accident and now cant get cable picture.
Submitted: 1 year ago.
Category: TV
Expert:  Shahid replied 1 year ago.

Hello, I'm Shahid and will be happy to assist you. I need additional info to troubleshoot the issue.
- Can you please get me the complete model number written on back of TV?

- Is there any cable box hooked to TV and do you use cable remote to change the channels on TV?

Thanks.

Customer: replied 1 year ago.
Model 19LV610U
ATT uverse box
I use cable remote
Customer: replied 1 year ago.
It has worked fine until I hit something wrong on the remote that goes to tv
Expert:  Shahid replied 1 year ago.

OK, it seems TV has set on wrong video input source and it needs to select correct video input source on TV to get cable box picture, please press Input or Source button on remote to get input source list on screen, select an input ans wait 2 seconds to see if picture appears, if it doesn't then select next video input and wait, keep going to next video input as one should display cable box picture on TV.

I trust my input will help you out. Please feel free to respond if you have any additional questions.
A positive rating to answer would be greatly appreciated, please click on 5 star on this page then click submit/finish button so I can get credit on website for my work.
Regards,
Shahid.

Expert:  Shahid replied 1 year ago.

If cable remote doesn't have Input or Source button OR Toshiba TV remote isn't available then find INPUT button on side panel of TV and push it repeatedly to change video input source on TV till you get cable box picture on TV.

Please feel free to respond if you have any additional questions.

Thanks.