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Aric
Aric, Technician
Category: TV
Satisfied Customers: 41997
Experience:  15+ years in the field. Owner of AV Installation, OEM and Repair company
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Lagre flat screen TV probably 50 inch We put a surge

Customer Question

Lagre flat screen TV probably 50 inch We put a surge protector on it and when we turned back on the small picture came on and we cannot get it to full screen.
Submitted: 1 year ago.
Category: TV
Expert:  Aric replied 1 year ago.

Hello and sorry you're having problems.

First, reboot the Cable/SAT box by disconnecting it from power for 10 seconds and plugging it back in. Upon rebooting, if the screen aspect is still incorrect, then look for the following buttons on the Cable/SAT remote:

Aspect
Zoom
HD Zoom
Ratio
(#) symbol under the 9 key

Find any buttons with those labels and use them to attempt to correct the picture size. Let me know what happens.

If you need further assistance let me know. Please do not forget to click the 5 STAR RATING, at the top of the page for my efforts. It is my livelihood and you can follow up at any time if needed.

Expert:  Aric replied 1 year ago.

Please let me know once you're able to see my reply and try those steps above.