Facing TV Problems? Ask a TV Technician.
Hello, sorry about delayed reply, your question just popped on my screen.
I'm Shahid and will be happy to assist you.
- Have you tried to unplug/ switch off TV and cable box power cords from wall outlet for 10 minutes to reset, replug back in and check?If not yet, can you try it now and reply back with the result?
OK, have you tried what I suggested in my previous reply?
OK, it seems you need local TV tech to come out for safely dismount the TV. Let me opt out to open the question for others to assist you as I'm going offline now.
Hello, my name is Rusty. If it's just the sound that is out, you can run a cable from your cable box to your AV receiver to get sound, if you have a surround sound receiver. If not, please take a picture and I'll try to give you some instructions.
I'm sorry for the site bug, there's nothing I can do about that. As far as getting to the back of the TV, I cannot see what the cabinet looks like. You will have to send pictures.
If you want Roku and a Blu-ray player, I suggest an audio switch. This has one output for your speakers, and it will accept audio from Roku and Blu-ray, click here.