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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 13730
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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Samsung 61 inch purchase 2012, turn unit on get good picture

Customer Question

Samsung 61 inch purchase 2012, turn unit on get good picture for about 2 minutes, the get snowy bands across, garble voice, screen goes yellow then black, comes back on within a couple minutes then repeats above. Is the bulb going out or is there something
else? Thanks
Submitted: 1 year ago.
Category: TV
Expert:  Anthony_Infotech replied 1 year ago.

Hello

Welcome

I will need the model number please found on the back of the set?

Thank You

Anthony

Customer: replied 1 year ago.
Model HLT6156WX/XAA, S# *****
Expert:  Anthony_Infotech replied 1 year ago.

Does it do this with any other inputs like a DVD player for example?

The above check will eliminate any box satellite or cable you may be using

Anthony

Customer: replied 1 year ago.
have not tried the DVD. Will give it a try now.
Expert:  Anthony_Infotech replied 1 year ago.

Yes because the issue could be the box you are using let me know please

Anthony

Customer: replied 1 year ago.
TV seems to be working ok now. Do not know what happened but turned on DVD player now TV working fine on channels. Will get back if need additional help.
Expert:  Anthony_Infotech replied 1 year ago.

OK please remember to rate positively before you go there will be a rating band with this post thank you

Expert:  Anthony_Infotech replied 1 year ago.

In addition you could reboot the box by unplugging it from wall-power waiting 5 mins then re-plugging back in again if that does not work please ring your supplier to get the box swapped

Anthony