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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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The connecting bar (connecting to internet) is stuck and the

Customer Question

the connecting bar (connecting to internet) is stuck and the tv is keeps flashing on and off. The direct tv icon is in upper right and corner. my other samsung is working fine and direct tv and infinity wifi is working fine.
Submitted: 1 year ago.
Category: TV
Expert:  Aric replied 1 year ago.

Hello and sorry you're having problems. I may be able to help but I need to ask for more information.

1) What is the model number off of the back of the TV please?

2) How long have you owned it for and when did the problem occur?

3) Is the TV physically shutting itself OFF and ON- or is the screen simply going black and coming back on?

Expert:  Aric replied 1 year ago.

Are you able to see my reply?