How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

TV will not come on. Standby light is on with no power. I

Customer Question

TV will not come on. Standby light is on with no power. I put new batteries in the remote, nothing, I check the plug and it has power. It did come on for a short while and then go off and to the standby light. Any idea what is wrong?
Submitted: 1 year ago.
Category: TV
Expert:  Aric replied 1 year ago.

Hello and sorry you're having problems. Can you please get me the model number off of the back of the TV?

Also, how long have you owned it for and when did the problem occur?

Expert:  Aric replied 1 year ago.

Do you need assistance with this?