Have TV Questions? Ask a TV Technician
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
How far is the tv from the router?Does it happen with any other apps (youtube, hulu, etc)?
There can be some settings here, but the dsl connection may be the core of the issue.
Can you try a wired ethernet connection, direct from tv to router, so we can isolate this being a wifi issue? (meaning wifi adapter in the tv, not your router/modem)
Sorry, when you send mulitple replies, you get lost in the queue and I get none of them
And this has nothing to do with hdmi.
I am saying to plug an ethernet/lan cable into the ethernet port on back of the tv, and other end into the router.