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Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 20436
Experience:  Custom home theater installer, authorized dealer top brands.
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Our sony tv is model number kd-34xb96on;we also subscribe to

Customer Question

our sony tv is model number kd-34xb96on;we also subscribe to
netlix streaming.To get our tv ready to receive netflix,We turn on
our tv to channel 3 ,and then using the sony tv remote we press
tv/video one press is Video 1 in the upper left corner of the tv screen,second press is Video 2 in the upper left corner of the tv
screen,third press is Video 7 in the upper left corner of the tv screen.We can now view the netflix movies available,however the
upper left corner of the tv screen still displays Vido 7,blocking
the name of the film and the rating.How do eliminate the Video 7
so that we can read the information of the picture we would like
to view.Help!
Submitted: 1 year ago.
Category: TV
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Expert:  Nathan replied 1 year ago.

Initially, can you try pressing the DISPLAY button at the lower right corner of the sony tv remote?

That should toggle that video7 banner on/off