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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Sharp aquos 60le650u smart tv - both original remote and

Customer Question

sharp aquos 60le650u smart tv - both original remote and dish remote suddenly do not operate tv. will not turn on or off or raise or lower sound.
Submitted: 1 year ago.
Category: TV
Expert:  Shahid replied 1 year ago.

Hello, I'm Shahid and will be happy to assist you.

- Does TV work through control buttons on side panel?

This info will help to troubleshoot the problem.

Thanks.

Customer: replied 1 year ago.
it does.
Customer: replied 1 year ago.
Did you receive my answer. This has now been going on for a lot longer than 30 minutes.
Customer: replied 1 year ago.
I am still waiting on an answer.
Customer: replied 1 year ago.
Since I can not get a response from you and you have not helped me, I will be canceling my membership and will expect a refund of my money.
Expert:  Shahid replied 1 year ago.

Hi, sorry about delayed reply, I was away from computer.

Do you need an answer now please?

Thanks.