How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

We have a 48 inch Visio hdtv that is about 7 years old.

Customer Question

We have a 48 inch Visio hdtv that is about 7 years old. Suddenly, after I turn it on, it just shuts off. It does this repeatedly. It is attached to a DISH Satellite service. We live in Sedona, AZ. It has always been OK. Anything I can do on this end ?
Submitted: 1 year ago.
Category: TV
Expert:  Aric replied 1 year ago.

Hello, Is there any chance you can get me the model number off of the back of the Vizio?

Also, how long have you owned it for?

Does the set physically shut OFF (power light changes color), or does it simply lose picture and sound please?

Expert:  Aric replied 1 year ago.

Are you able to see my reply?