Have TV Questions? Ask a TV Technician
Hello and sorry you're having problems.
Offhand this is a Plasma TV- not an LCD. Also can you tell me how long you've owned the set for and when the problem occurred- were there any storms or power outages?
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Okay, if the red light is shutting right off before you're able to turn it on- this is a failure with the power supply board in the set- often times simply removing the plug and plugging it back in can cause the capacitors on this board to fail. Offhand, this typically requires service to the set to fix.
However it's worth it to try a hard reset, as sometimes the processor in the TV can simply have locked up.
The first thing you would try, is disconnect the set from power, then press and hold the power button on the TV itself (not the remote), for 10 seconds and release. Then plug the set back in, and also check that the power cord is connected tight at the TV as well. Press power once, and see if the set powers up. Try this procedure up to 3 times if subsequent tries do not work (it drains residual current from the power supply).
If you still have the same problem, then this requires service to the set, most commonly the power board needs to be swapped out- and this is common with Samsung sets. Average cost for this repair is in the £700-900 range unfortunately. Other than the reboot procedure, there's nothing else on a user level you can try.
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