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Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
That is indeed the most likely issue - either leaking/contamination preventing the chip from being recognized, OR the chip itself is faulty.
Sorry, Anita, it looks like a few messages were cross posted here accidentally from another thread.
Do you have this snowy screen with all inputs (cable, roku, dvd, etc)?If you bring up the toshiba on screen setup menu, does that appear normally?
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